PRIVACY POLICY
Effective Date: 21 December 2025
Living with Tahlia (ABN 96 417 434 609) (“Living with Tahlia”, “we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in an open and transparent way.
This Privacy Policy explains how we collect, store, use and disclose personal information when you interact with our website, products, services, digital resources, programs, and communications.
WHO WE ARE & HOW TO CONTACT US
Living with Tahlia is a registered Australian business based in New South Wales, Australia.
This Privacy Policy applies to:
Our website: https://livingwithtahlia.com
All products, programs and services operated by Living with Tahlia, including but not limited to:
1:1 Business Audits
VIP Days
Ongoing strategic advisory and CEO containers
Creative Direction & Branding services
Digital products (including The CEO Planner)
Online programs, workshops, events, and resources
Our email communications and social media channels
For privacy-related enquiries, contact us at:
📧 hello@livingwithtahlia.com
LEGAL COMPLIANCE
We comply with:
The Privacy Act 1988 (Cth)
The Australian Privacy Principles (APPs)
Where applicable, the EU General Data Protection Regulation (GDPR)
We only collect, use and disclose personal information where permitted by law and for legitimate business purposes.
OUR ROLE & RESPONSIBILITIES
Living with Tahlia is the data controller for the personal information collected through our website and services. We determine how and why your personal data is processed.
We do not sell or rent your personal information to third parties.
YOUR RESPONSIBILITIES
By using our website or services, you acknowledge that:
You have read and understood this Privacy Policy
Any personal information you provide is accurate
If you provide information relating to another person, you have authority to do so
WHEN & HOW WE COLLECT PERSONAL INFORMATION
We may collect personal information when you:
Visit our website
Purchase a product or service
Book a session or apply to work with us
Download a digital resource or planner
Subscribe to emails or marketing communications
Interact with us via social media, email, forms or messaging platforms
Participate in events, surveys, promotions or giveaways
Use tools, templates or digital platforms we provide
Accept cookies or tracking technologies
Some data is provided directly by you. Other data is collected automatically.
TYPES OF INFORMATION WE COLLECT
This may include:
Name, email address, phone number
Billing and payment information (processed securely by third parties)
Business name and business-related information
Information shared during coaching, advisory or strategic services
Purchase history and service usage
Communications with us
Website usage data (IP address, browser type, device, time zone, pages viewed, actions taken)
Marketing and engagement data (email opens, clicks, interactions)
We do not store full credit card details.
HOW WE USE YOUR INFORMATION
We use personal information for purposes including:
Delivering products, services and digital resources
Providing strategic, creative and advisory services
Processing payments and managing accounts
Communicating with you
Improving our website, offers and user experience
Marketing and promotional communications (with consent)
Research, analytics and performance measurement
Legal, accounting and compliance obligations
Protecting our business, clients and intellectual property
Legal Basis (GDPR where applicable)
We process personal data based on:
Contractual necessity
Your consent
Legitimate business interests
Legal obligations
MARKETING COMMUNICATIONS
You will only receive marketing communications where:
You have opted in, or
You have an existing customer relationship and it is legally permitted
You can opt out at any time by:
Clicking “unsubscribe” in emails
Contacting us directly
COOKIES & TRACKING TECHNOLOGIES
We use cookies, pixels and similar technologies to:
Operate our website
Analyse performance
Deliver marketing and advertising
Improve user experience
You can manage or disable cookies through your browser settings or cookie banner. Disabling cookies may limit site functionality.
ANALYTICS & ADVERTISING TOOLS
We may use third-party tools including:
Google Analytics
Meta (Facebook & Instagram) Insights and advertising tools
These tools collect aggregated data to help us understand user behaviour and deliver relevant advertising. You can manage ad preferences through the relevant platform settings.
DISCLOSURE OF PERSONAL INFORMATION
We may share personal information with:
Payment processors (e.g. Stripe)
Email and marketing platforms (e.g. Flodesk)
Website and hosting providers (e.g. ShowIt)
Scheduling, form, automation and community platforms
Professional advisors (legal, accounting, compliance)
Government authorities where required by law
All third parties are required to handle data securely and lawfully.
INTERNATIONAL DATA TRANSFERS
Some service providers may store data outside Australia. Where this occurs, we take reasonable steps to ensure your information is protected in accordance with applicable privacy laws.
DATA SECURITY
We take reasonable steps to protect your personal information using:
Secure systems and platforms
Restricted access
Reputable third-party providers
PCI DSS–compliant payment processors
While no system is completely secure, we actively work to safeguard your data.
DATA RETENTION
We retain personal information only for as long as necessary:
To provide services
To meet legal, tax and accounting obligations
To resolve disputes
When no longer required, data is securely deleted or anonymised.
YOUR RIGHTS
You may request to:
Access personal information we hold about you
Correct inaccurate or outdated information
Withdraw consent for marketing
Request deletion of your data (subject to legal obligations)
Object to certain uses of your data
Requests can be made via email and will be addressed within a reasonable timeframe (usually within 30 days).
COMPLAINTS
If you believe your privacy rights have been breached, contact us first so we can address the issue.
If unresolved, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
CHILDREN
Our services are designed for adults. We do not knowingly collect personal information from individuals under the age of majority.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The current version will always be published on our website with the updated effective date.
GOVERNING LAW
This Privacy Policy is governed by the laws of Australia.
